6th Circuit Rejects Company’s Sexual Harassment Policy

An interesting new decision from the 6th Circuit today, reversing a grant of summary judgment in a sexual harassment lawsuit. The District Court had granted summary judgment on the basis of the Faragher/Ellerth defense, due to the company’s sexual harassment complaint procedure and the company’s response to the employee’s complaint.

The 6th Circuit first attacked the policy:

We question whether FCIS’s Anti-Harassment Policy facially satisfies all of the requirements of an effective policy… . While the policy allows employees to make “reports” of harassment, it does not inform employees that their complaints may be informal and need not be placed in a formal writing. And while the language requiring a report to “management or Human Resources” conceivably permits employees to report harassing behavior of a supervisor to a higher level of management or to Human Resources, the policy does not expressly instruct the employees on any particular mechanism to bypass a harassing supervisor when making a complaint of harassment.

Then, the 6th Circuit criticized the company’s handling of the employee’s complaint because the company had merely smacked the alleged harasser with a disciplinary warning, but “produced no evidence that it took steps to monitor [his] conduct after receiving [the employee’s] complaint or after disciplining [the harasser]…”

The case, which is fascinating, is Shields v. Federal Express Customer Information Services, Inc.